Returns & Exchanges
Pini Parma offers a straightforward return policy, allowing customers to return or exchange unworn and unaltered items within 30 days of delivery. We are committed to ensuring your complete satisfaction with our Italian-crafted menswear.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, sellable condition.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at the nearest authorized courier collection point.
Refund Processing
Once our workshop inspects and approves the returned items, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing