Frequently Asked Questions
Everything you need to know about our Italian craftsmanship and services.
Where are Pini Parma products manufactured?
All our collections are 100% Made in Italy. We partner with traditional workshops in regions like Tuscany, Naples, and Biella to ensure the highest standards of Italian tailoring and craftsmanship.
What are your international shipping options?
We offer worldwide shipping via DHL Express. Delivery typically takes 1-2 business days within Europe and 2-4 business days for the rest of the world. Free shipping is available on orders over a specific threshold depending on your location.
How do I determine my correct size?
Each product page includes a detailed 'Size Guide' with specific measurements. As our cuts are generally 'Slim Fit' in the Italian tradition, we recommend comparing the measurements to a garment you already own or contacting our style advisors for assistance.
What is your return policy?
We accept returns within 14 days of delivery. Items must be in their original condition, unworn, and with all tags attached. Please note that custom-made or altered items are not eligible for return.
Are taxes and duties included in the price?
For orders within the European Union, VAT is included. For international orders outside the EU, prices are displayed tax-free at checkout, and the recipient is responsible for any local import duties and taxes upon delivery.
Can I book a fitting appointment?
Yes, you can book a personalized styling or fitting appointment at our boutiques in Paris, Brussels, or Milan directly through our website's 'Boutique' section.